My experience with Puppies N’ Love (Arrowhead Towne Center) was amazing. A few years ago, I was window shopping with my mom when she saw and fell in love with an adorable, black & white Shih Tzu puppy. I decided to go back just a few days later and told the salesperson that I was very interested in purchasing the puppy as a surprise gift for my mom. Unfortunately, the puppy we had seen had already been sold. I was so disappointed. I shared with the associate that my Mom had recently been diagnosed with cancer and how much I thought the puppy would lift her spirits. I was pretty bummed. Within a few days, I received a call from the same associate informing me that another puppy, very similar to the one we had seen, had become available. I raced over and was able to get “Lily” home to my mom on Mother’s Day. Lily is 6 years old now and has been the greatest gift I have ever given Mom. She is loyal, intelligent, and filled with unconditional love for mom. They are inseparable. The customer service that I received at this location was so amazing that I returned just one year later to purchase a Malkie, “Biggy”, who has done nothing but fill my home with joy. Visiting this location always results in smiles and a warm heart.